Refund policy

Return Policy

Last Updated: July 24, 2026

We want you to love your nineoneone.shop order. If something's not right, here's how returns work.

Return Window

You may request a return or exchange within [4] days of delivery, provided the item is unused, unworn, and in its original packaging with tags attached.

Non-Returnable Items

Custom or made-to-order printed items, unless received defective or damaged
Items marked "Final Sale"
Items returned without original packaging or tags

How to Start a Return

Email us at [highonviews2@gmail.com] with your order number and reason for return.
We'll confirm eligibility and share return instructions.
Ship the item back to [DWARKA,DELHI-110059] (return shipping costs may apply unless the item is defective).

Refunds

Once we receive and inspect your return, we'll notify you of approval status. Approved refunds are issued to your original payment method within [7] business days. Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 4days of delivery with photos of the issue, and we'll arrange a free replacement or full refund.